1. Scope
This Privacy Policy explains how Veil Media collects, uses, discloses, and protects information when you visit this website or submit a private inquiry. A separate agreement or notice may govern information processed after a formal client relationship begins.
2. Information we collect
When you submit our inquiry form, we collect the information you provide, including:
- Your name or chosen alias.
- Your email address.
- Your primary creator platform.
- Your goals and any other information you include in your message.
Our hosting and security providers may also process limited technical information such as IP address, browser type, device information, request timestamps, and diagnostic logs.
3. How we use information
We use information to:
- Review, respond to, and manage private inquiries.
- Evaluate whether our services may be a suitable fit.
- Operate, secure, troubleshoot, and improve the website.
- Prevent spam, fraud, misuse, and security incidents.
- Comply with applicable legal obligations and protect our rights.
We do not sell personal information submitted through this website.
4. How information is disclosed
Information may be available to authorized Veil Media personnel who need it to evaluate or answer your inquiry. We may also disclose information to service providers that operate the website and deliver inquiry emails, including Vercel and Resend, subject to their own terms and privacy practices.
We may disclose information when reasonably necessary to comply with law, legal process, or valid governmental requests; enforce our terms; protect rights or safety; investigate abuse; or support a merger, financing, acquisition, or transfer of business assets.
5. Retention
We retain inquiry information only for as long as reasonably necessary to respond, evaluate a potential relationship, maintain appropriate business records, resolve disputes, enforce agreements, and meet legal obligations. Retention may vary based on the nature of the inquiry and applicable requirements.
6. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no online transmission or storage system can be guaranteed completely secure. Please do not submit passwords, government identifiers, payment details, or content files through the inquiry form.
7. Your choices and requests
Depending on where you live, you may have rights concerning your personal information, such as requesting access, correction, or deletion, or objecting to certain processing. To make a request, use the private inquiry form on our home page. We may need to verify your identity before completing a request.
8. Adult-only service
This website is intended only for people aged 18 or older. We do not knowingly collect personal information from minors. If you believe a minor has submitted information, please contact us so we can review and delete it as appropriate.
9. International visitors
Information may be processed in the United States or other locations where Veil Media or its providers operate. Privacy laws in those locations may differ from those in your jurisdiction.
10. Changes to this policy
We may update this policy to reflect changes in our services, practices, or legal requirements. The revised policy will be posted here with an updated effective date.
11. Contact
Privacy questions or requests may be submitted through the private inquiry form on our home page.